Returns & Refunds policy

Here's the updated refund policy with your contact details:

Refund Policy

At michaelguirguis.online, we strive to ensure our customers are satisfied with their purchases. However, if you are not entirely happy with your purchase, you may request a refund within 24 hours of the transaction.

Eligibility for Refunds:

  • Refund requests must be made within 24 hours of the purchase.

  • Requests made after the 24-hour window will not be eligible for a refund.

How to Request a Refund:

  1. Contact our customer support team via email at michaelsameh@outlook.com or phone at +380 50 569 3180 within 24 hours of your purchase.

  2. Provide your order details and the reason for the refund request.

Refund Process:

  • Once your refund request is received and approved, the refund will be processed to your original method of payment.

  • Please allow 10-14 business days for the refund to reflect in your account.

Non-Refundable Services:

  • Any services delivered within the 24-hour window are non-refundable.

  • Certain services and digital products may be exempt from refunds; these will be clearly stated at the time of purchase.

For any questions regarding our refund policy, please contact us at michaelsameh@outlook.com or +380 50 569 3180.